Privacy Policy | Med-Code

1. Scope

This Privacy Policy applies to the website located at med-code.info and to the services, features and communications made available through it (together, the “Service”). In this Policy, “Med-Code”, “we”, “us” and “our” refer to the operator of the Service, and “you” refers to any individual who accesses or uses the Service. By using the Service, you acknowledge the practices described in this Policy.

2. Information we collect

We collect the following categories of information:

Account information.When you register for an account, we collect your name, email address and password. Passwords are stored only in irreversibly encrypted form. If you identify yourself as a healthcare professional or prescriber, we also collect the professional details you provide, such as your credential, specialty, National Provider Identifier (“NPI”) and, optionally, your practice and state.
Content you save. Pages you bookmark are stored in association with your account.
Newsletter information. If you subscribe to the Med-Code newsletter, with or without an account, we collect your name, email address and the date and manner of your subscription.
Usage and device information. When you use the Service, we and our service providers receive information such as your Internet Protocol (IP) address, browser type, approximate geographic location, the pages you view and the features you use. Our hosting systems also record standard technical information about each request for security and troubleshooting purposes.
Information stored on your device. The Service uses cookies, browser storage and similar technologies, including to keep you signed in, to remember your preferences and to administer access to the Service.
Communications. If you contact us, we retain the content of your correspondence and our response.

Search terms you enter are used to provide search results and are transmitted, without your IP address or other identifying information, to public data sources maintained by the U.S. Food and Drug Administration. Search terms are not disclosed to analytics providers, which receive only aggregated or non-identifying information about the use of search features.

3. How we use information

We use the information described above to:

provide, operate, maintain and improve the Service, including user accounts, bookmarks and access to content;
send service-related communications and, where you have subscribed, the Med-Code newsletter;
deliver, measure and, where you permit, personalise advertising;
understand how the Service is used and develop new features;
detect, prevent and address security incidents, fraud and misuse; and
comply with legal obligations and enforce our terms.

4. Disclosure of information

We disclose information only as described in this Policy, including to:

Service providers that perform services on our behalf, such as hosting, data storage, analytics, email delivery and identity verification, subject to obligations to protect the information;
Advertising partners, including Google Ad Manager, Google Ad Exchange and other partners that participate in the delivery of advertising on the Service, as described in Sections 3 and 6;
Legal and safety recipients, where we believe disclosure is required by law, regulation or legal process, or is necessary to protect the rights, property or safety of Med-Code, our users or others; and
Successors, in connection with a merger, acquisition, financing or sale of all or part of our business, subject to this Policy.

We do not sell personal information in exchange for monetary consideration, and we do not disclose newsletter subscribers’ email addresses to advertisers. To the extent that the disclosure of pseudonymised identifiers to advertising partners described in this Policy constitutes a “sale” or “sharing” of personal information under applicable law, you may opt out by declining advertising cookies as described in Section 7.

5. Analytics and advertising

We use Google Analytics to understand how the Service is used, including which pages are visited and which features are used. Google signals and advertising personalisation features of Google Analytics are disabled. Advertisements on the Service are delivered by Google Ad Manager, Google Ad Exchange and other advertising partners, which use cookies and similar technologies to deliver and measure advertising and, where you permit it, to personalise it. Information about how Google uses data from sites that use its services is available at policies.google.com.

6. Your choices

Cookie preferences.You may accept or decline analytics and advertising cookies through the consent banner and may change your choice at any time using “Cookie settings” in the footer of the Service. For visitors in the European Economic Area, the United Kingdom and Switzerland, these cookies are disabled unless you consent. Cookies that are strictly necessary for the operation of the Service, such as those that keep you signed in, cannot be disabled through these settings.

Email. Account holders receive service-related emails, such as account confirmations and the password-reset messages they request. The Med-Code newsletter is sent only to those who subscribe to it. You may unsubscribe at any time from your account page or by using the link included in each newsletter.

Your rights. Depending on where you reside, you may have the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at support@med-code.info from the email address concerned. We will respond in accordance with applicable law.

7. Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Policy, including to maintain your account and newsletter subscription, unless a longer retention period is required or permitted by law. Account information is retained until you request deletion of your account.

8. Security

We maintain reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Health information

The Service provides drug and coding reference information and does not collect information about anyone’s health. Please do not submit patient information or other protected health information through any part of the Service.

10. International processing

Information collected through the Service may be processed and stored in countries other than the one in which you reside, including the United States, where data protection laws may differ from those of your jurisdiction.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The date of the most recent revision is shown on this page. Your continued use of the Service after an update constitutes acknowledgement of the revised Policy.

12. Contact

Questions or requests regarding this Privacy Policy may be directed to support@med-code.info.